If you need to cancel your appointment you must do so 24 hours before your scheduled time. Appointments cancelled without this notice will be charged the full appointment fee.
You may ALWAYS schedule a make-up lesson in the following week, if schedule permits. If a make-up class cannot be scheduled for an appointment cancelled without 24 hours notice, the student must be responsible for the entire fee. All make-ups must be scheduled within the NEXT calendar week. NO EXTENSIONS, NO EXCEPTIONS.
I must be very strict in enforcing this policy as I generally teach 45-50 lessons a week.
Calling me after 9:00 PM on the evening prior to a scheduled lesson does not allow me to fill your spot from students on my weekly waiting list. This is not fair to me, or to your colleagues who may be waiting for an open lesson time.
In the event I must cancel your lesson and am
unable to reach you within the 24 hour period,
your next scheduled lesson will be half price.